Special-order Collection Policy

Orders placed for collection at The Iron Sprue will be held for a maximum of 14 calendar days from the date the customer is notified that their order is ready for collection.

We kindly ask that all orders are collected within this period.

Any orders not collected within 14 days may be returned to general stock and made available for resale.

If you're unable to collect your order within this timeframe, please contact us before the 14-day period expires so we can discuss alternative arrangements.